5.1 Error Location
5.1.1 Error Code List
Reminder: To obtain advertising SDK logs, use the following commands to enable SDK logging, filter for ADSDK after entering the scenario, and then retrieve the logs
adb shell setprop log.tag.ADSDK DEBUG
adb logcat | grep ADSDK
adb shell setprop log.tag.AD_NET_LOG DEBUG
adb logcat | grep AD_NET_LOG
| Error Code | Description | Troubleshooting Direction |
|---|---|---|
| -1 | Unknown error code | Please try to obtain test ads or request again with a different device |
| 204 | No ad returned from server | No matching ads currently available, please try to obtain test ads or request again with a different device |
| 480 | Network request error | Check network connection |
| 483 | Request server failed | Check network connection |
| 484 | Domain name resolution failed | Check network connection |
| 429 | Gateway rate limiting | Contact operations personnel |
| 1001 | Ad fill failed | Interface returned abnormal ad filtered by SDK, e.g., native ad did not return large image address |
| 1008 | Ad fill failed | Online ad fill failed, and offline ad fill also failed Refer to FAQ 2.1 for details |
| 1015 | Request interface returned data parsing failed | Please try to obtain test ads or request again with a different device |
| 1016 | ADM ad ratio mismatch | Contact operations personnel to confirm ad ratio configuration |
| 1017 | Cloud control request failed | Contact operations personnel to confirm if ad unit ID is correct, Refer to FAQ 2.2 for details |
| 2001 | Response parsing error | Please try to obtain test ads or request again with a different device |
| 2002 | Data error: response is null | Please try to obtain test ads or request again with a different device |
| 2003 | Interface request timeout | Check network connection |
| 2004 | Network unavailable | Check network connection |
| 3002 | Necessary ad material link is empty or download failed | Please try to obtain test ads or request again with a different device |
| 3003 | App store identifier material link is empty or download failed | Please try to obtain test ads or request again with a different device |
| 3004 | Material package download failed | Please try to obtain test ads or request again with a different device |
| 3005 | Material package decompression failed | Please try to obtain test ads or request again with a different device |
| 3006 | ADM ad ratio is empty or does not meet conditions | Contact operations personnel to confirm ad ratio configuration |
| 3007 | Image acquisition failed | Please try to obtain test ads or request again with a different device |
| 3008 | Video ad has no main video data | Please try to obtain test ads or request again with a different device |
| 3009 | Main video material download failed | Please try to obtain test ads or request again with a different device |
| 3010 | Image resource unavailable | Please try to obtain test ads or request again with a different device |
| 3013 | Ad missing necessary elements | Please try to obtain test ads or request again with a different device |
| 3016 | Image material too large | Contact operations personnel |
| 3017 | Target 35 devices do not support GIF | Please request again with a different device |
| 4001 | Media requested ad, ad return timeout | Check network connection, please try to obtain test ads or request again with a different device |
| 4002 | Ad request returned successfully, but ad data is empty | Please try to obtain test ads or request again with a different device |
| 4003 | Returned ad does not match requested ad unit ID | Please check if the ad is called and loaded according to the integration documentation |
| 4004 | Returned ad type does not match requested ad type | Please check if the ad is called and loaded according to the integration documentation |
| 4005 | Ad request successful, but ad was filtered | Please try to obtain test ads or request again with a different device |
| 4006 | No available ads currently | Please try to obtain test ads or request again with a different device |
| 4008 | This ad unit has reached display limit | Contact operations personnel |
| 4009 | Splash ad display interval time not yet reached | Need to meet the interval time requirement |
| 4010 | Fill failed because media destroyed the object | Please check calling and destruction timing |
| 4011 | Cannot find information for ad unit ID | Please refer to FAQ |
| 4012 | Trigger failed, object has been destroyed | Pay attention to trigger and destruction timing |
| 4014 | Ad initialization failed | Please check if the ad is called and loaded according to the integration documentation |
| 9000 | SDK detected no network | Check network connection |
| 9003 | Ad fill failed | Contact operations personnel to check if ad is successfully configured |
| 9006 | Interface return is empty | Response successful, no return, please try to obtain test ads or request again with a different device |
| 9007 | Ad fill timeout, SDK timeout is 60s | Check network connection |
| 10000 | Internal error | Please try to obtain test ads or request again with a different device |
| 10001 | Interface return is empty | Response successful, no return, please try to obtain test ads or request again with a different device |